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Boundr Help Center
How do I provide item descriptions?
To complete the “What’s in the Package?” section of your package details, your item description should answer these three questions:
- What is the item?
- What materials is it made from?
- What or who is the item designed for?
For example, if you are shipping running shoes, you would answer:
- Shoes
- Fabric & Rubber
- Running
And the item description would be Shoes, Fabric & Rubber, Running.
Other questions in Shipping & Tracking Your Order:
- Can I ship from any US state with Boundr?
- Does Boundr shipping include duties and taxes?
- Is there an dollar value limit for Boundr shipments?
- Where can I drop off my Boundr shipment?
- Can my Boundr shipment be picked up?
- Can I track my Boundr shipment?
- Why did I receive a shipping label to Sarasota, Florida instead of to the international delivery address?
- How does customs clearance work?
- How long will it take for my package to reach its destination?
- Can I change my shipment after my order is submitted?
- Can I cancel my shipment and get a refund?