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Boundr Help Center
How does customs clearance work?
Customs clearance occurs when customs officials inspect and approve your package in its destination country. Correctly completing the “What’s in the Package?” section of your shipment order will help facilitate this process.
Other questions in Shipping & Tracking Your Order:
- Can I ship from any US state with Boundr?
- Does Boundr shipping include duties and taxes?
- Is there an dollar value limit for Boundr shipments?
- How do I provide item descriptions?
- Where can I drop off my Boundr shipment?
- Can my Boundr shipment be picked up?
- Can I track my Boundr shipment?
- Why did I receive a shipping label to Sarasota, Florida instead of to the international delivery address?
- How long will it take for my package to reach its destination?
- Can I change my shipment after my order is submitted?
- Can I cancel my shipment and get a refund?